![]() ![]() In my global leadership roles, I started partnering with online education partners to upskill my teams on emerging trends, technologies and soft and hard skills.ĭigital transformation is not an endgame. This plays a vital role in boosting the employees' morale and reducing attrition. To solve these challenges, enterprises are setting up training and development centers of excellence to upskill and reskill their talent. To keep up with the pace, enterprises need to be on their toes to adapt to change and improve customer service. Upskill Talent: Saves Money And Addresses The Great ResignationĪ culture of continuous learning has become imperative in a competitive world. With a well-laid-out plan, with roles and responsibilities clearly defined and with transparency and accountability in place, the teams will be enabled to work like well-oiled machines to achieve the desired results, as I wrote about in a previous article.ĩ. The transformation should impact every aspect of the company, within and outside the organization. There has to be a concerted, collaborative approach across all teams working together toward a common goal. Lack of Shared Consciousness: Digital Transformation Equals Togethernessĭigital transformation is a team game. Lack Of Executive Buy-In: The Executives' Job Is More Than Pouring MoneyĮxecutive buy-in plays a pivotal role in the digitization process, and the role of executives in an organization should be much more than just approving the budget for hardware or software.įrom crafting the strategy to setting the critical metrics in terms of the milestone delivery system, executives should play a significant role in monitoring, interacting and engaging with teams at every stage of the development process.Ĩ. Agile methodology helps break down the development stages into several phases to build a collaborative approach for continuous improvement.ħ. The key to the entire process is development and implementation. The digital transformation implementation process involves a series of strategic planning, evaluation and execution steps, including understanding existing scenarios, building a road map and identifying right-fit technologies and platforms. ![]() Lack Of Agile Methodology: Eliminating Bottlenecks In The Digital Transformation Journey The digital transformation road map is, therefore, incomplete without adopting design thinking principles.Ħ. It has become imperative for companies to evolve and adopt a "quality-first" and "customer-centric" approach to grow and stay ahead in the competition.ĭesign thinking is not a technology instead, it is a human-centric approach, a process that understands and empathizes with the end-users' needs. In the digital era, market environments are becoming more competitive and the customers' demands are growing each day. Lack Of Design Thinking: How Enriching Customer Experience Drives Profitability Besides being receptive to change and staying in tune with tomorrow's technology advancement and implementation, leaders must always adopt a transparent, people-first approach with both the employees and the customers.ĥ. The role of leaders fundamentally defines, designs, shapes and influences the workforce's vision, process, culture, behavior and mindset.īesides outlining the vision and mission, visionary digital leaders actively engage with employees and foster a culture of empathy, compassion, enthusiasm and instill a sense of belonging and growth mindset. The success of a digital transformation journey largely depends on the organization's leaders, the catalysts. Lack Of Courageous Leadership: Why Lack Of Courageous Leadership Is A Recipe For Disaster This translates into driving operational efficiency and improving workforce productivity.Ĥ. In short, customers define and determine the success or failure of an organization.Ī digitally transformed organization will bring transparency into actions, culminating in infusing clearly defined KBI metrics with automated workflows tracking organization-wide metrics. The company's growth is intrinsically tied with the company's overall business key business indicators (KBIs), which are connected with the key performance indicators (KPIs). ![]() Lack Of Defined KBIs and KPIs: Measuring Performance Means Measuring Customer Success Thus, the onus is on a company's leadership team to stimulate employees and build a digital-savvy culture.ģ. Change management, therefore, plays a significant role in transforming the organization's culture with the vision, beliefs, values and principles in driving organizational change.
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